They will not go inside the home. It is up to the driver to make that determination should he feel it is unsafe for him to come closer onto the property. The appointment is usually a 2-4 hour window. You can request the driver to call you when he is on his way to your home - at the time of the appointment. This item is in the category "Home & Garden\Major Appliances\Ranges & Cooking Appliances\Ranges & Stoves".The seller is "kmat9997" and is located in this country: US. This item can be shipped to United States.