If there is exterior damage on the packaging that even suggest the possibility of damage at the very least note that and open package enough to inspect the item in areas where exterior packing has any damage and then inspect further if needed. Drivers can't leave until the Bill Of Lading is signed. The driver will provide you with a copy and take the signed copy with them. If a copy is not offered, please request it for your records. This item is in the category "Home & Garden\Major Appliances\Ranges & Cooking Appliances\Cooktops".The seller is "pricelessappliances" and is located in this country: US. This item can be shipped to United States.